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AI replies for WhatsApp · Instagram · Facebook · Telegram

“Got this in blue?”
Answered.
Even at 2am.

ConvoSurge is the AI teammate that lives in your DMs. It answers from your own catalog and live Shopify inventory, and taps you in the moment a human is needed.

Book a 20-min demo See it reply
Live in under an hour No developers You can take over any chat
real stock,
pulled live
tricky one?
it calls you in
Do you ship to the UK?Size chart please?Where's my order?Is this in blue?How do returns work?Any discount?How much is it?

The problem

Every unanswered DM is a sale walking next door.

Customers don't wait. They ask, wait a few minutes, then buy from whoever replied first. That shouldn't depend on whether you were awake.

11:40pm

Leads go cold in minutes

Someone asks the price at bedtime. By breakfast they've bought it somewhere else.

4 inboxes

…and only one of you

WhatsApp, Instagram, Facebook, Telegram. Nobody can refresh all four between packing orders.

Same Qs

Every. Single. Day.

Price, size, shipping, delivery date. You've typed these answers more times than your own name.

How it works

Live in under an hour. Coffee break included.

No developers, no flowchart builder. You connect, you teach it your business, it starts replying.

yes, this section is
also a chat. obviously.
YouOkay, how do I start?
1
Connect your inboxesLog in with WhatsApp, Instagram, Facebook or Telegram. A few clicks each.
YouWill it actually know my products?
2
Teach it your businessSync your Shopify store, add FAQs, policies and size charts. It answers from those, and nothing it made up.
YouAnd when it doesn't know?
3
Go live, stay in controlIt replies instantly and hands the chat to you or your team the moment it can't help, with the full context.

What it does

Not a chatbot. A teammate who sells.

It reads your catalog, checks your inventory, closes the easy ones and passes you the hard ones.

Answers from your own rules

FAQs, return policy, size charts. It quotes your knowledge base, not the internet.

Live Shopify data

Real stock, prices and order status, pulled the second a customer asks.

Knows when to tap out

Upset customer or odd request? It hands the chat to a human, with the whole conversation attached.

Books appointments

Checks your calendar and confirms the slot right inside the chat.

Collects payments

Drops a payment link in the chat the moment they say “okay, I’ll take it”.

Broadcasts, politely

Send offers only to customers who opted in, and only when you press Launch.

Channels

Wherever your customers text, it's there.

One AI, one inbox, four apps. Same answers, same tone, everywhere.

Instagram Facebook Telegram
all in one inbox

Pricing

Plans that grow with your inbox.

Tell us how many chats you get. We'll tell you straight what it costs.

Silver

For brands just getting busy in the DMs.

  • Up to 2 social accounts
  • WhatsApp + Instagram
  • AI conversation engine
  • Lead pipeline & scoring
  • Appointment booking
  • Basic analytics dashboard
  • Knowledge base (20 entries)
  • Email support
Get pricing
Most picked

Gold

For D2C brands selling every day.

  • Up to 5 social accounts
  • All 4 live platforms
  • Everything in Silver
  • Payment links in chat
  • AI-generated PDF proposals
  • Self-learning knowledge base
  • Broadcast campaigns
  • Prompt versioning & rollback
  • Priority support
Get pricing

Platinum

For multi-brand teams and agencies.

  • Unlimited social accounts
  • All platforms
  • Everything in Gold
  • Multi-client management
  • Custom AI model routing
Talk to us

FAQ

Questions we get a lot.

Something else? Email business@rockshaft.org and a human replies. Yes, a real one.

Is my WhatsApp number safe with ConvoSurge?+

It connects through the official WhatsApp Business Platform, and broadcasts only go to customers who opted in. Nothing sends until you press Launch and confirm.

How long does setup take?+

Under an hour for most brands: connect your channels, sync Shopify, add your FAQs. No developers needed.

Can I control how the AI talks to customers?+

Yes. Set its tone, what it can and can't promise, and when it should hand over. Test every change in the Simulator before it goes live.

What happens when the AI doesn't know?+

It says so honestly and passes the chat to you or your team with the full conversation. It never invents an answer.

How do you handle GDPR and customer data?+

Your customers' messages are used only to reply on your behalf, broadcasts only go to customers who opted in, and you can ask us to export or delete data at any time. Details for EU, UK and California users are in our privacy policy.

Let it handle the “where’s my order” texts.
You handle the business.

Book a 20-minute demo. We'll set up a live AI agent on your own WhatsApp while you watch.

Can I try it on my store first?
Obviously. That's the whole demo.
Book a 20-min demo See how it works no card needed ↑