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SURGE
Live on WhatsApp · Instagram · Facebook · Telegram

Every DM is a sale waiting to happen.

ConvoSurge is an AI sales agent that lives inside your social media inboxes — qualifying leads, booking appointments, and collecting payments. Around the clock. Automatically.

ConvoSurge AI

● Online · Responding instantly

Priya Sharma
Hi! I saw your ad. Interested in interior design 👀
ConvoSurge AI
Hey Priya! 👋 Great to hear. What's your budget range and which city are you in?
Priya Sharma
Around ₹4–5 lakhs. I'm in Pune.
ConvoSurge AI
Perfect match! Can you confirm Thursday 15 Jan at 3:30 PM for a consultation call?
✓ Lead Qualified · Appointment Booked
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Conversations Automated
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Faster Lead Conversion
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One Unified Inbox
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Reduction in AI Costs

The old way of handling leads is costing you money

Every unanswered DM is a potential customer walking to your competitor.

Leads go cold in minutes

Response time is the #1 factor in conversion. You reply in hours. The sale is already gone.

4 platforms, zero coordination

Conversations buried across WhatsApp, Instagram, Facebook, Telegram. No pipeline. Just chaos.

Same script, every single day

Your team answers the same qualification questions manually instead of closing deals.

There is a better way

Up and running in under an hour

No developers. No complex setup. Three steps and your AI sales agent is live.

01

Connect

Link your WhatsApp, Instagram, Facebook, and Telegram accounts. We handle the API setup — you just authorise.

02

Configure

Set your business niche, AI persona, qualifying questions, and tone. Our prompt builder walks you through each step.

03

Convert

ConvoSurge handles every DM — qualifies leads, books appointments, collects payment. You close deals.

Not just a chatbot. An AI sales system.

Built on advanced AI models, deep sales psychology, and real-world conversion data.

9-State Conversation Engine

Every conversation follows a structured journey from first DM to converted customer. The AI knows exactly where each lead is and what to say next.

NEW_LEAD → CONVERTED

Confidence Scoring & Guardrails

Every response is scored before sending. Hard stops on medical, legal, and financial advice. Soft escalation to your team when confidence drops.

0 – 1 CONFIDENCE SCORE

Self-Learning Knowledge Base

When the AI doesn't know something and your team steps in, it learns. Every escalation becomes a new KB entry. The AI gets sharper every week.

AUTO-LEARNS FROM HUMANS

Semantic Cache

Similar questions get instant cached answers — no API call needed. 30–40% fewer API calls, sub-millisecond response times for common queries.

92% SIMILARITY THRESHOLD

Dual AI Provider with Failover

Runs on OpenAI GPT-4o and Claude simultaneously. If one provider fails, the other picks up instantly. Zero downtime, always responsive.

GPT-4o + CLAUDE SONNET

Prompt Versioning

Every change to your AI persona is version-controlled. See performance metrics per version. Roll back to any previous version in one click.

FULL VERSION HISTORY

Where your customers are, ConvoSurge is.

All your social inboxes, one AI agent, one place.

WhatsApp
✓ Live
Instagram
✓ Live
Facebook
✓ Live
Telegram
✓ Live
Twitter / X
Coming Soon
LinkedIn
Coming Soon
YouTube
Coming Soon

Also: Comment-to-DM automation on Instagram & Facebook — auto-DM anyone who comments with a trigger keyword on your posts.

Your calendar fills itself — inside the chat.

When a lead qualifies, ConvoSurge pulls live availability from Google Calendar and presents time slots directly in the conversation. The customer picks one. Meeting created. Confirmation sent. Zero human involvement required.

  • Live free/busy lookup from Google Calendar
  • Up to 5 slots offered directly in the DM
  • Customer replies with a number — booking confirmed
  • Automatic calendar event + attendee email notification
  • Also supports Calendly for custom booking flows
ConvoSurge — Booking
JANUARY 2025 · AVAILABLE SLOTS
Mon 13 Jan
10:00 AM – 10:30 AM
Tue 14 Jan
2:00 PM – 2:30 PM
Thu 15 Jan ✓
3:30 PM – 4:00 PM
Fri 16 Jan
11:00 AM – 11:30 AM
ConvoSurge — Payment
₹49,000
Interior Design Consultation · Due Now
Awaiting payment confirmation

Deals close before the conversation ends.

When it's time to pay, ConvoSurge generates a Razorpay payment link mid-conversation and sends it directly via WhatsApp, SMS, and email. The moment payment is confirmed, the conversation and lead record update automatically.

  • Razorpay payment links generated in seconds
  • Sent via WhatsApp + SMS + email simultaneously
  • 48-hour expiry with automatic reminders
  • Conversation state updates on payment confirmation
  • Full payment audit trail per customer record

Branded proposals written and sent by AI.

When a lead converts, ConvoSurge uses everything it learned during the conversation to generate a professional PDF proposal — branded with your company, tailored to the customer's needs — and sends it automatically. No human drafting required.

  • AI writes proposal content from collected lead data
  • Niche-specific templates: services, real estate, LMS, web dev
  • Company branding, logo, and custom sections
  • Stored in cloud, linked to lead record
  • Auto-sent the moment a conversation converts
ConvoSurge — Proposal.pdf
Service Proposal
Your Brand
AI Generated · Sent Automatically

Built for every stage of growth

Talk to us about the plan that fits your business. No hidden charges, no surprise fees.

Silver
For growing businesses getting started with AI
Get Pricing →
  • Up to 2 social accounts
  • WhatsApp + Instagram
  • AI conversation engine
  • Lead pipeline & scoring
  • Appointment booking
  • Basic analytics dashboard
  • Knowledge base (20 entries)
  • Email support
Platinum
For agencies and teams managing multiple clients
Contact Sales →
  • Unlimited social accounts
  • All platforms
  • Everything in Gold
  • Multi-client management
  • Custom AI model routing
  • Per-client cost controls
  • White-label branding
  • Dedicated account manager
  • SLA-backed support

Questions we get asked a lot

Anything else? Write to us at hello@convosurge.com

Yes. ConvoSurge uses the official WhatsApp Cloud API — the same infrastructure used by global enterprises. Your number won't be banned. We also monitor your WhatsApp quality rating in real time and automatically pause proactive messages if your rating drops to RED, protecting your number's standing.
Most businesses are live within 60–90 minutes. Connecting your social accounts takes around 10 minutes. Configuring your AI persona, niche, and qualification questions takes another 20–30 minutes. Our onboarding team assists you through the first setup call at no extra charge.
Completely. You set the persona, tone (formal, friendly, casual, professional), and language. You can write a full system prompt for your brand voice. Every change is version-controlled so you can compare performance between versions and roll back to any prior version in one click.
ConvoSurge scores every response for confidence before sending it. If confidence falls below your threshold, it sends a warm holding message and flags the conversation for your team. After your agent responds, ConvoSurge can learn from that answer and handle similar questions automatically in future.
Yes. ConvoSurge can be configured to respond in Hindi, Hinglish, or any language your customers speak. The underlying AI models (GPT-4o / Claude) handle multi-language conversations natively. Most of our customers use Hinglish — a mix of Hindi and English — which performs particularly well for Indian SMB audiences.

Ready to turn conversations into revenue?

Book a 20-minute demo. We'll build a live AI agent for your business on the call.

No credit card required · Setup assistance included · Cancel anytime